Lab Smile

Dental clinic. Instagram reach grew 3 times, and most views are now organic.

Before
8 million KZT
After
25 million KZT
Period
2 years

Task

A dental clinic in Astana with an account of 10,000 followers. Reach depended on ads: 95% of the audience came from paid sources, and in the last period reach had dropped by 41%. Content was built around promotions and prices, and the doctors and the clinic itself were barely visible.

What we did

  • Moved the content focus from prices and promotions to the doctors and their experience: meet the doctor, oral hygiene, life at the clinic.
  • Bet on Reels: they now bring 72% of all views.
  • Kept the ads, but the account depends on them less.

Result

Before

8 million KZT

After

25 million KZT

Period

2 years

Revenue growth

×3.1

Over 2 years the clinic's revenue grew from 8 to 25 million KZT. After the content change, reach grew 3 times in 3 months: from 75,000 to 236,000 people per 30 days, and views reached 532,000. Ads now bring 38% of views, the rest is organic.

Figures are client revenue before and after working with us.

Full-service marketing

The result in this case came from the combination: strategy, ads, social media and production run by one department.

See full-service marketing

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The founder and the marketing director will look at your business and show the growth points.

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Diyar DyussembayevRuslan Sovetov
Diyar Dyussembayev and Ruslan SovetovFounder and marketing director. They run the reviews

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